Customer Service

We want to satisfy and delight our customers — every single one. We design our stores, train our Team Members and select our products with that goal in mind.

Contact your local store

Individual stores are responsible for, respond to and correct the vast majority of issues. If you have a concern with a product or service, please contact a Shift Leader at the store where the problem arose.

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Union) West Orange Albuquerque (Academy) Albuquerque (Indian School Plaza) Santa Fe (Santa Fe (Cerrillos)) Santa Fe (Santa Fe (St. Francis)) Jericho Lake Grove (Lake Grove Commons) Manhasset New York (Bowery) New York (Chelsea) New York (Columbus Circle) New York (Tribeca) New York (Union Square) New York (Upper West Side) White Plains Yonkers Asheville (Greenlife Grocery Asheville) Cary Chapel Hill Durham Raleigh (North Raleigh) Raleigh Winston-Salem Cincinnati Columbus Mason University Heights (Cedar Center) Upper Arlington (West Lane) Woodmere (Chagrin) Oklahoma City Tulsa Bend Hillsboro (Tanasbourne) Portland (Fremont) Portland (Hollywood) Portland (Laurelhurst) Portland (Pearl) Tigard (Bridgeport) Jenkintown North Wales Philadelphia (Callowhill) Philadelphia (South Street) Pittsburgh Plymouth Meeting Wayne (Devon) Wynnewood Cranston (Garden City Center) Providence Providence (University) Greenville Mount Pleasant (Charleston) Chattanooga (Greenlife Grocery Chattanooga) Franklin (McEwen) Memphis (Poplar) Nashville (Green Hills) Arlington Austin (Gateway) Austin (Lamar) Dallas (Forest) Dallas (Lakewood) Dallas (Park Lane) Fairview Highland Park Houston (Bellaire) Houston (Kirby) Houston (Montrose) Houston (Wilcrest) Houston (Woodway) Plano Richardson San Antonio (Alamo Quarry) Sugar Land Cottonwood Heights Park City Salt Lake City (Sugarhouse) Salt Lake City (Trolley Square) Alexandria (Old Town) Arlington Charlottesville Fairfax (Fair Lakes) Falls Church (Tysons) Glen Allen (Short Pump) Reston Springfield Vienna Bellevue Redmond Seattle (Interbay) Seattle (Roosevelt Square) Seattle (Westlake) Vancouver (Mill Plain) Madison Milwaukee Glasgow (Giffnock) London (Camden) London (Clapham Junction) London (Kensington) London (Soho) London (Stoke Newington) Vancouver (Cambie) Vancouver (Kitsilano) Vancouver (Robson) West Vancouver Mississauga (Square One) Oakville Toronto (Yorkville)
Many issues can be solved by a quick call to your local store. Please select your store from the above menu to see phone number.

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You may email your local store, but please remember that our team is working throughout the store (not at computers) and emails may not be answered immediately.

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